Security & Trust

How we protect your dealership data

Security isn't an afterthought at Perenest—it's foundational. We understand that your customer records, contracts, and sales activity are mission-critical to your business. That's why we've built a security-first platform designed to protect every aspect of your dealership operations.

Security Principles

Core practices that keep your data safe and secure

Role-Based Access Control

Granular permission management ensures teams only access the data they need. Define custom roles with specific capabilities and least-privilege principles for your organization.

Access Logging & Audit Trails

Every user action is logged and auditable. Track who accessed what, when, and why—critical for compliance and operational transparency.

Encryption In Transit & At Rest

TLS 1.3 for data in transit, AES-256 for data at rest. Encryption keys are managed securely and separately from data.

Data Isolation

Each customer's data is logically isolated in the system. Strict enforcement ensures your dealership data stays completely separate from others.

AI Data Protection

Your data is not used to train public or shared AI models. AI providers process data only to deliver the specific features you request.

Threat Detection & Response

Automated monitoring detects unusual activity and triggers alerts. Our team reviews and responds to potential threats according to our incident response procedures.

Vulnerability Management

Regular security assessments and automated scanning identify and remediate potential vulnerabilities in our infrastructure and code.

Infrastructure Security

Built on secure cloud infrastructure with DDoS protection, Web Application Firewall, network segmentation, and strict access controls.

How We Protect Your Data

Multiple layers of security working together

Encryption

TLS 1.3 for data in transit, AES-256 for data at rest. Encryption keys are managed separately with strict access controls.

Access Control

Role-based permissions, two-factor authentication, and audit logging. Control exactly who can do what in your workspace.

Threat Detection

Automated monitoring with alerts for suspicious activity. Our team reviews and responds to potential threats according to our incident response procedures.

Frequently Asked Questions

Have questions? We're here to help explain our security practices

How is my data encrypted?

Data in transit uses TLS 1.3 encryption. Data at rest uses AES-256. Encryption keys are stored separately with strict access controls and never transmitted with data.

Who can access my data?

Only your team members based on their role and permissions. Perenest staff can access data only for critical support, security, or troubleshooting—always logged and auditable.

Is my data used to train AI?

No. Your data is not used to train public or shared AI models. Third-party AI providers process data only to deliver the specific features you request. No training, no shared models.

How is access controlled inside my workspace?

Role-based access control with granular permissions. You define roles, assign permissions, and review audit logs. Least-privilege principles ensure users only access what they need.

Can I export or delete my data?

Yes. You can export all your data in standard formats at any time. Deletion is available subject to legal and contractual requirements. Contact us for either request.

How do you handle security incidents?

We monitor for threats continuously and follow incident response procedures. If a security issue affects you, we notify you and provide details on mitigation steps.

Need detailed security information?

We're happy to provide additional documentation, conduct security reviews, or discuss specific compliance requirements for your organization.