At Perenest, your privacy is fundamental to how we operate. This policy explains clearly how we collect, use, protect, and respect your dealership data, including how AI features work with your information.
Information We Collect
Account and login details, company/dealership information, uploaded documents and records, customer-related information you submit, AI prompts and outputs, workflow interaction logs, and technical/device usage logs for service reliability and security.
How We Use Your Data
To provide core product features, deliver AI-powered search, summaries, extraction, and workflow assistance, secure your account and prevent abuse, improve product reliability and usability, and communicate service updates. We never use your data for advertising.
AI Data Usage
Perenest uses third-party AI providers only to deliver requested features. Your data is not used to train public or shared AI models. AI features are assistive tools—not autonomous decision-makers.
Third-Party Providers
We work with vetted providers for hosting, infrastructure, database, authentication, email delivery, analytics, and AI processing. Each is bound by strict data protection agreements and security standards.
Data Protection & Retention
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Data is retained only as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion or export anytime.
Your Privacy Rights
You can access, correct, or delete your data. Contact us for privacy requests, access inquiries, data deletion, export requests, or security questions. We respect Canadian privacy expectations and regulations.